Testimonials at Bathurst Toyota

When buying a car or having it serviced, it is important to trust the company you are dealing with. Below are just a few examples of how we treat our customers here at Bathurst Toyota.

Extremely Prompt and Professional Service

Dear Shane,

I would like to take the opportunity to thank you and your team at Bathurst Toyota for the extremely prompt and professional service that you gave me from start to finish with the purchase of my New Landcruiser Turbo Diesel GXL 200 Series. In particular I would like to thank Michael McNamara for the patience he showed with me. I made numerous phone calls from the time I placed the order until the time I picked the car up last night. I must have driven Michael insane with my demands and questions, not once did he make me feel like a nuisance.  I don’t think I have ever taken the time to send some one a thank-you letter, but I must give credit were credit is due. Your team has been brilliant and should be congratulated, as after having to deal with the Sydney dealers I had almost given up on buying a car.

I will be recommending your dealership to anyone that cares to listen or asks for my advice. You will also be the first dealership I ring as I upgrade our fleet of company vehicles. 

Chris Hookham
Director - Dixon & Swanson
Seven Hills

Recent Testimonials

Thank you for all your help and your honesty, your a gentleman, look forward to meeting you on delivery.

Anthony Khalil
Managing Director, Plumbing Assist Pty Ltd
Silverwater NSW


After talking with two other dealers in my local area of Sydney, Bathurst Toyota did everything they said they would without the fuss. Craig Limon understood everything I said and didn't try the hard sell like other dealers. 

Peter Brymora


I expected Michael McNamara to want to sell me the car but the professional manner and courtesy he displayed was outstanding, as was his willingness to put a package together for me which was exactly what I wanted without any hassles. The experience of buying the car was as pleasurable as the car itself.  

Mark Clyne


Michael was very approachable, helpful and friendly, making purchasing the Corolla stress free and enjoyable. 

Debbie Brown


We were dealing with another dealer and they didn’t keep us informed. Bathurst Toyota followed us up,offered a better deal and we took it. The vehicle was ready before it was required. A special gift on delivery was also a lovely touch. 

Mrs Lee Collins


The salesperson at Bathurst Toyota was very friendly, polite, had great product knowledge and didn't only want to speak to the "man". He let me make up my mind and didn't try any high pressure nonsense. I would willingly deal with Bathurst Toyota again.

Janet Cronshaw


Craig was co-operative, assisted with every question I had and came through with the help I needed without the high pressure sales "rubbish". The purchase from Bathurst Toyota was made very easy.

K Bisby


The salespeople communicated with us at all times prior to delivery and once we took ownership of our Kluger they did a great job familiarising us with our new car.

Kirsty Ridley


Bathurst Toyota could not do enough for me when I wanted to buy a new Kluger. A friend of mine in Sydney recommended Bathurst Toyota to me and my expectations were exceeded.

Greg Meers


Bathurst Toyota are very friendly and could not do more for you. All of the staff make you feel very welcome.

Lorraine Christie


When I came in to take delivery the car was in the showroom and looked amazing. The salesperson was as excited as I was about my new Corolla and all of the staff were very friendly and helpful. I am extremely happy and love my new Corolla. Thank-you Bathurst Toyota!

Karen Sandry


All of my expectations were exceeded. The salesperson was very attentive, answered all of my questions and was a pleasure to do business with.

Steven Brown


I had to ring to change my service booking to a different date than what was originally organised. This was no trouble at all for the gentleman who took my call. I was also called earlier than expected to advise me that my service was complete.Thank-you Bathurst Toyota, you make having your car serviced very easy.

Kym Tattersal


 Dear Mr Gilchrist,

I wish thank you and your team for their great service and understanding.

I recently wrote off my car in an accident and living out of town made purchasing a new car difficult. My husband went in to Bathurst Toyota and did a deal on my behalf and we have to say Michael McNamara was brilliant. He understood our situation, needs and showed great empathy to our cause. He also had the vehicle registered and ready for when my hire car rental had finished.

I was not able to come in and test drive the Corolla before I collected it but needless to say it is superb. I cannot thank Bathurst Toyota enough for their support, you have won a loyal customer.

You can be very proud of all members of your team, and Michael in particular is to be congratulated for his superior customer service.

Josephine Finn
The Lagoon


Good afternoon,

I would like to convey my appreciation to Justin Collins and the service team at Bathurst Toyota.

I delivered my Toyota Prado in for a service 11/10/10 and Justin went out of his way to provide the best service I have encountered in many a year. I will certainly be telling my mates about the wonderful service at Bathurst Toyota.

Congratulations Justin and the team at Bathurst Toyota!

Peter Birch


All of the staff at Bathurst Toyota went out of their way to help and gave me the best options for my car. Extremely good service!!

Ashley Strom
Hobbys Yards


My Salesperson made sure I understood everything about my car and went out of his way to assist me.  He had a terrific attitude and very pleasant manner.

Robyn Owen


As a female customer I didnt feel that I was overlooked as an important purchaser and will certainly recommend Bathurst Toyota as a place to buy a car especially to my female friends who, like me, usually find looking for or buying a car an intimidating process without having a male friend with them.

Carol North


We were particularly impressed with the friendly attitude and efficiency of our salesperson before and after the sale was completed. He was very down to earth and didn't go on with all that 'salesman' speak that nobody wants to hear.

Ross Warden
Hackett ACT


The service when buying the car was very good and I trust that ca ontinued service relationship will be even better. I would recommend Bathurst Toyota to anyone!

Elizabeth Brotchie


I liked my salesperson's upfront, helpful and friendly manner.  He took the time to explain all the features of my New Aurion to me and I didn't feel pressured to buy the car.  He explained everything regarding having the car serviced on delivery. Thank-you!

Lynette Ramsden


Our salesperson did every thing we asked of him and even went further when we neglected to add steps to our invoice. He took the initiative and had them added for us (we had talked about needing them for my mother), and also had the vehicle ready 5 days earlier than expected.

Kathie Griffiths


I logged on to the Bathurst Toyota website, got a very good price and had a very easy experience. There was no pressure to speed up the process and my salesperson spent a lot of time making sure we knew how to operate all of the controls on our new Prado on delivery.

Alex Kitto


When things weren't going to plan Bathurst Toyota spent all day on the phone to the bank sorting things out for us. They could have made us go home and figure it out and come back the next day but they didn't. It was a great experience and I would definitely buy from Bathurst Toyota again.

Lee-Anne Smith


I usually buy vehicles in Sydney and feel like I'm dealing with sharks. I was recommended to Shane Gilchrist and nothing was a problem. I felt like a "customer" and not just a "sale". I used to buy Mazda's but will buy Toyota's from Shane in the future.

Kevin Robinson
PKC Management Services
Bella Vista


I cannot express more my genuine satisfaction with my purchase from Bathurst Toyota, I was offered all the assistance that one could expect and when I decided to travel to Bathurst and collect my new vehicle my salesperson arranged accommodation for both myself and my sister. After my bad experience with another Dealer, my faith in Toyota has been restored with the team at Bathurst Toyota going above and beyond their duty. I will only ever recommend Bathurst Toyota to anyone that is looking for a new vehicle.

Helen Paton


The after sales follow up was great. The process of buying a car was so easy with Bathurst Toyota even though we live 2.5hours away from Bathurst. Shane and his team do a great job and I would highly recommend Bathurst Toyota to anyone!

Nathan Devine
Kings Park


Although I reside in Melbourne, I would have no hesitation in buying another vehicle from Bathurst Toyota . Distance was not a problem for either party.

Ian Reid
Tyabb, Victoria


Everyone at Bathurst Toyota is so nice and well organised. The sale was completed very quickly and customer service is A+!

Lucas Caswell


Todd Nyitrai has great technical knowledge and has the capability to conclude the sale to the customer's complete satisfaction. My delivery was organised in a very short time accomodating my requirements.

Sanjeev Kumar
Blair Athol


My experience was pain-free and quick. I saw the vehicle on a Saturday and it was ready for delivery on Tuesday! Excellent service and friendly staff. Well done Bathurst Toyota!

Christopher Hotham


Excellent customer service and professionalism. I got a better deal in Bathurst than what I could get here in Sydney!

Mrs Marie Kam-Man


Best dealership experience I have ever had in 20 years of owning and buying cars! I got a great trade valuation and their process of buying a car is very logical. On delivery Bathurst Toyota also ensured we were fully comfortable with our new Prado.

Nicholas Anderson
Dee Why


I found the whole set up at Bathurst Toyota to be very professional without losing that "country feeling". I found my salesperson to know his product very well and spent plenty of time familiarising us with the workings of our new HiLux. I was very impressed!

Jill Lew


I received the best deal I could get from Bathurst Toyota at the time of purchase, my salesperson went out of his way to ensure I was completely happy with my vehicle. I would gladly buy another vehicle from Bathurst Toyota.

Russell Hitchcock


I needed a New HiLux for my business and I required it urgently. Michael McNamara had to send my HiLux to five locations to have work done and did it promptly. I will certainly give Bathurst Toyota first option when purchasing my next new HiLux.

Michael Clout
Forefront Mining & Engineering